FAQ’s for Families

We find our nannies through a variety of channels, including referrals, online recruiting, word of mouth and in house nanny networks

fter the candidates complete the extensive preliminary forms, we contact them by phone to confirm the information that they included on the application. During the phone interview, we collect contact information for their professional references. If the references provide positive feedback and we’re still interested in pursuing the candidate, we’ll invite the candidate for an in-person interview at our office or a video call depending on the location of the candidate. Please click here for more information on applicant screening process

All of our nannies have verified professional working experience with excellent references.

We can start sending you candidates to interview within days after the consultation. Also, depending on the needs of your family, it can sometimes take up to 2-6 weeks.

This is why we’re here. We’ll help guide you through the process and make sure that you choose the one that is the absolute best fit for your family.

We have a guarantee for scenarios like this. We do everything possible to make sure that we place you with the right candidate the first time. If something doesn’t work out within the free replacement period of 90 days, we’ll replace the nanny at no cost to you. If the relationship fails after the free replacement period is over, we’ll give you a prorated discount based on the employee’s first and last day of employment which you can use towards your search for a replacement. Please click here for additional information on fees and replacements.

Absolutely. This is why Find The Right Nanny was founded. We will never accept or place any candidate that we wouldn’t use ourselves.

No. The nanny is responsible for any costs of commuting back and forth to work. You can use your own discretion to help pay for any tolls involved in the daily commute. Doing so is not expected and is completely up to you.

We discuss the details of each position with every candidate that we send to you for an interview. We will only send candidates who agree with this arrangement.

We are here to help you every step of the way. We will consult with you, advise you and assist with any necessary mediation. Whatever you need, whenever you need it.

Please give us a call or use the contact us form, and we’ll give you a call within 24 hours or sooner after we receive it.

Absolutely! We strongly recommend a trial before making a final offer to the Applicant to make sure that you and the nanny are on the same page. Please keep in mind that you’ll be paying the nanny during the trial period.

You are the nanny’s employer and are responsible for paying the nanny directly.

The nanny is your employee and so you need to be aware of your responsibilities as a household employer. Please contact homework solutions or GtM payroll services for further help on taxes.

We highly respect your privacy and will not share any of your information.

• Social security verification
• Address tracing
• Criminal record searches
• National sex offender registry
• Driving records
• National or multi-state criminal database searches
• All candidates are fingerprinted and registered with Trustline

TrustLine is California’s registry of in-home child care providers, tutors, in-home counselors, and child care staff at Ancillary Child Care Centers who have passed a background screening.

TrustLine is an effective tool for parents to check the backgrounds of a baby-sitter, nanny, tutors and in-home counselors to determine if an applicant has criminal convictions or substantiated child abuse reports in California. TrustLine is the only background check authorized by state law to use three databases that the general public, including private investigators and private background check companies, cannot access. These databases include the fingerprint records from the California Department of Justice’s California Criminal History System; the Child Abuse Central Index of California; and fingerprint records of the FBI Criminal History System.

It is the only background check authorized by state law to use three databases that the general public, including private investigators and private background check companies, cannot access. These databases include fingerprint records from the California Department of Justice Criminal History System; the Child Abuse Central Index of California; and fingerprint records of the FBI Criminal History System.

Find the Right Nanny was founded by a nanny. We have your best interests at heart. We understand the needs of every nanny and work very hard to match you with a family who will value and appreciate

At Find the Right Nanny, we respect our nannies. We know that being an amazing nanny takes hard work, dedication, genuine love for children and an unwavering commitment.

Our services are free for nannies. There are no fees associated with placing you in a position. All of our fees are paid by your employer.

If you meet our requirements, you can fill out the application form here. After receiving and reviewing your application, we will contact you shortly to confirm the information that you provided on the application and discuss next steps with you.

The families who use our services find us through friends, word of mouth, and online searches.

The time it takes to find the right position depends on the requirements of the clients, your experience, the uniqueness of the desired position, your desired working hours, your background and your desired start date. No matter what those factors are, we’ll work with you to find you the perfect match for you.

We are here for whatever you need. We will educate you before your interview with a family, to help set you up for success. We will continue to provide you with advice, and consultation throughout the interview, hiring process and beyond.

Absolutely. We will continue to support you as you work for your new family. We will give you the guidance that you need to develop and sustain a healthy working relationship with your new family. We will continue to check in with you to make sure that everything is going well throughout your employment period. We will help you communicate with your employer or handle disputes if they arise.

No one will force you to stay in a position that you do not enjoy, however when you accept a position with a family, you are expected to commit to the duration of time agreed upon. So think carefully and communicate any reservations you may have regarding a family before accepting the position.

We love working with Nannies who have children of their own, and we do understand that sometimes you may have last minute backup problems for your kid(s) that will cause you to bring your child to work. However, it is not possible to take your child to work on a regular basis.

Your number one priority will be the care and safety of the children in your care. You’ll be expected to do tasks related to the kids like doing their laundry, preparing meals, keeping play areas clean, picking children up from school, keeping your work condition the same or better than you found it every day. Any additional chores related to the children will be discussed with you before you accept a position. You should also keep in mind that some families require light housekeeping and this is not uncommon. Light housekeeping might involve tidying the living room areas or any other specific tasks expected by the family. However, you should let the agency know what you can or cannot do before accepting a position to avoid any misunderstanding and disappointment.

All levels of education are welcome to apply. However, we do require that you have at least three years of paid, verifiable professional working experience and excellent professional references

Find the right nanny is a referral agency and do not pay your salary. The family who hired you is your employer and is responsible for paying your salary.

No! You do not give any part of your salary to the agency. We do not charge you a fee or take any part of your pay. Find the Right Nanny is absolutely free for nannies.

TrustLine is California’s registry of in-home child care providers, tutors, in-home counselors, and child care staff at Ancillary Child Care Centers who have passed a background screening.

TrustLine is an effectivc tool for parents to check the backgrounds of a babysitter, nanny, tutors and in-home counselors to determine if an applicant has criminal convictions or substantiated child abuse reports in California. TrustLine is the only background check authorized by state law to use three databases that the general public, including private investigators and private background check companies, cannot access. These databases include the fingerprint records from the California Department of Justice’s California Criminal History System; the Child Abuse Central Index of California; and fingerprint records of the FBI Criminal History System.

TrustLine is easy to use for parents and providers. Applicants complete a one-page form, which requires submitting fingerprints and a one-time fee to the Department of Social Services. If candidates pass the background check, they will be listed on the TrustLine database